We built SupportMagic because we were drowning in support costs across our own businesses. The tools out there were slow, inaccurate, and couldn’t handle real backend actions, so we built the AI support platform we wished existed. In just months, we went from spending over $400K a year on eight full-time support reps to under $80K with a single manager overseeing the AI.

Once we saw how dramatically it transformed our operations, we knew other businesses needed it too. That’s why we opened SupportMagic to the world.